How to Contact Brother Customer Service
We have several support options available: Live Chat, WhatsApp, FAQs and Phone. Choose the one that suits you best.
WhatsApp Live Chat
Live chat with our customer service team
Available Monday - Friday 9:00am - 5:30pm
How to Chat
1. Open WhatsApp
2. Scan the QR Code using your camera, click this link or enter +44 7453 818580 into WhatsApp
3. Chat with us and share pictures or videos of your device using WhatsApp
Why WhatsApp
- End to End encryption
- Share photos and videos directly into chat
- Real-time conversation with real people
FAQ
Find answers to frequently asked questions for your product here.Learn more
Call us
Call our dedicated customer service team on the following number: 0333 777 4444
We are available by phone from 9am to 5:30pm (Monday to Friday).
Support for other Brother products
Sewing & Embroidery Queries
https://sewingcraft.brother.eu/en
Phone: 0333 999 77 33
Support: https://sewingcraft.brother.eu/en/support
Industrial Sewing Machines/Garment Printers
https://industrialsewingmachine.global.brother/en-emea
Phone: +49 (0) 2822 6090
Mail: info@brother-ism.com
Scan n Cut
https://sewingcraft.brother.eu/en/products/machines/scanncut
Phone: 00800 222 00 666
Support: https://sewingcraft.brother.eu/en/support