Contact


How to Contact Brother Customer Service

We have several support options available: Live Chat, WhatsApp, FAQs and Phone. Choose the one that suits you best.

WhatsApp Live Chat

Live chat with our customer service team

Available Monday - Friday 9:00am - 5:30pm

How to Chat 

1. Open WhatsApp
2. Scan the QR Code using your camera, click this link or enter +44 7453 818580 into WhatsApp
3. Chat with us and share pictures or videos of your device using WhatsApp

Why WhatsApp

- End to End encryption
- Share photos and videos directly into chat
- Real-time conversation with real people

FAQ

Find answers to frequently asked questions for your product here.Learn more

Call us

Call our dedicated customer service team on the following number: 0333 777 4444

We are available by phone from 9am to 5:30pm (Monday to Friday).

Support for other Brother products

Sewing & Embroidery Queries

https://sewingcraft.brother.eu/en
Phone: 0333 999 77 33
Support: https://sewingcraft.brother.eu/en/support

Industrial Sewing Machines/Garment Printers

https://industrialsewingmachine.global.brother/en-emea
Phone: +49 (0) 2822 6090
Mail: info@brother-ism.com

Scan n Cut


https://sewingcraft.brother.eu/en/products/machines/scanncut
Phone: 00800 222 00 666
Support: https://sewingcraft.brother.eu/en/support