How to Contact Brother Customer Service
We have several support options available: Live Chat, WhatsApp, FAQs and Phone. Choose the one that suits you best.
WhatsApp Live Chat
Live chat with our customer service team
Available Monday - Friday 9:00am - 5:30pm
How to Chat
1. Open WhatsApp
2. Scan the QR Code using your camera, click this link or enter +44 7453 818580 into WhatsApp
3. Chat with us and share pictures or videos of your device using WhatsApp
Why WhatsApp
- End to End encryption
- Share photos and videos directly into chat
- Real-time conversation with real people
FAQ
Here you will find answers related to your orders and delivery (learn more).
Support Center App
Our support app is there to provide you the answers your need, from your pocket (learn more).
Call us
Call our dedicated customer service team on the following number: 0333 777 4444
We are available by phone from 9am to 5:30pm (Monday to Friday).
Support for other Brother products
Sewing & Embroidery Queries
https://sewingcraft.brother.eu/en
Phone: 0333 999 77 33
Support: https://sewingcraft.brother.eu/en/support
Industrial Sewing Machines/Garment Printers
https://industrialsewingmachine.global.brother/en-emea
Phone: +49 (0) 2822 6090
Scan n Cut
https://sewingcraft.brother.eu/en/products/machines/scanncut
Phone: 00800 222 00 666
Support: https://sewingcraft.brother.eu/en/support