Contact


How to Contact Brother Customer Service

We have several support options available: Live Chat, WhatsApp, FAQs and Phone. Choose the one that suits you best.

WhatsApp Live Chat

Live chat with our customer service team

Available Monday - Friday 9:00am - 5:30pm

How to Chat 

1. Open WhatsApp
2. Scan the QR Code using your camera, click this link or enter +44 7453 818580 into WhatsApp
3. Chat with us and share pictures or videos of your device using WhatsApp

Why WhatsApp

- End to End encryption
- Share photos and videos directly into chat
- Real-time conversation with real people

FAQ

Here you will find answers related to your orders and delivery (learn more).

Support Center App

Our support app is there to provide you the answers your need, from your pocket (learn more).


Call us

Call our dedicated customer service team on the following number: 0333 777 4444

We are available by phone from 9am to 5:30pm (Monday to Friday).

Support for other Brother products

Sewing & Embroidery Queries

https://sewingcraft.brother.eu/en
Phone: 0333 999 77 33
Support: https://sewingcraft.brother.eu/en/support

Industrial Sewing Machines/Garment Printers

https://industrialsewingmachine.global.brother/en-emea
Phone: +49 (0) 2822 6090

Scan n Cut


https://sewingcraft.brother.eu/en/products/machines/scanncut
Phone: 00800 222 00 666
Support: https://sewingcraft.brother.eu/en/support